This upscale boutique hotel sits perfectly positioned in Niseko’s Upper Village, and after checking it out, I can tell you it’s a solid choice for winter sports enthusiasts.
The free 2-minute shuttle to the ski lifts makes hitting the slopes a breeze, while the natural hot spring baths are heaven after a day of skiing. The spacious rooms sport clean, modern designs, and staff members go above and beyond with thoughtful, attentive service.
On the downside, the room rates definitely lean toward the expensive side, and during peak season, the popular on-site restaurant can get quite busy, sometimes requiring advance reservations.
This place works best for travelers who don’t mind spending more for quality and convenience, especially well-heeled ski enthusiasts and couples looking for a romantic mountain getaway.
If you’re a budget traveler or prefer livelier aprè-ski scenes, you might want to look elsewhere in the village.
Bottom line: A polished, service-focused hotel that delivers Japanese hospitality with contemporary comfort, just steps from some of Japan’s best powder snow.
This hotel features in our 18 favorite hotels in Hirafu, Kutchan.
Good To Know
Chalet Ivy Hirafu is a boutique hotel located in Niseko’s Upper Village, providing easy access to the Niseko Mountain Grand Hirafu ski resort.
The hotel offers a complimentary shuttle service to the ski resort, ensuring a quick 2-minute drive for guests.
Exceptional amenities include natural hot spring baths, an on-site restaurant, and a fitness center, enhancing the overall guest experience.
Comfortable and contemporary rooms feature modern amenities such as flat-screen TVs, fridges, and safes, creating a relaxing atmosphere.
Guests consistently praise the hotel’s exceptional service, convenient location, and variety of on-site dining options.
Hotel Overview
Chalet Ivy Hirafu is a boutique hotel situated in Niseko’s Upper Village, offering guests a picturesque location and easy access to the renowned Niseko Mountain Grand Hirafu.
This hotel is rated 9.4/10 for its excellent location, based on 580 reviews. Guests can enjoy the convenience of a free shuttle service to the ski resort, just a 2-minute drive away.
The hotel features an array of amenities, including natural hot spring baths, an on-site restaurant serving French-Japanese cuisine, and ski rental and storage facilities.
With its contemporary rooms, friendly staff, and well-equipped facilities, Chalet Ivy Hirafu provides a comfortable and accessible base for visitors exploring the Niseko region.
Convenient Location
Situated within Niseko’s Upper Village, the hotel has an excellent location that puts guests in close proximity to the renowned Niseko Mountain Grand Hirafu ski resort. A free shuttle service ensures a quick 2-minute drive to the ski lifts, allowing for seamless access to the slopes. The hotel’s strategic positioning also places it near various dining and shopping options in the vibrant village. To further enhance convenience, the hotel provides an airport shuttle service, enabling a stress-free arrival and departure.
| Distance | Destination | Travel Time |
|---|---|---|
| 2 minutes | Niseko Mountain Grand Hirafu | Free shuttle service |
| 5 minutes | Restaurants and shops in Upper Village | Short walk |
| 90 minutes | New Chitose Airport | Airport shuttle service |
Exceptional Amenities
The boutique hotel has a wealth of premium amenities catering to guests’ needs.
Complimentary high-speed WiFi and free parking ensure convenience, while the airport shuttle and 24-hour front desk provide added ease.
The on-site fitness center and rejuvenating onsen hot springs cater to both physical and relaxation needs.
Skiers will appreciate the ski rental and storage facilities, as well as the complimentary shuttle to the nearby Niseko Mountain Grand Hirafu.
Guests can savor French-Japanese cuisine at the HirafuZaka restaurant or indulge in a reservation-only OMAKASE dining experience at the Snow Castle.
From the well-appointed rooms to the exceptional facilities, Chalet Ivy Hirafu offers an unparalleled mountain retreat.
Comfortable Room Features
Each of the contemporary rooms at Chalet Ivy Hirafu is equipped with a flat-screen TV, fridge, and in-room safe for guests’ convenience.
The bathrooms feature modern fixtures and amenities, ensuring a comfortable stay. Guests can request a kitchenette for added flexibility during their visit.
The hotel’s attention to detail is evident in the sleek, well-appointed accommodations that provide a relaxing retreat after a day on the slopes.
Chalet Ivy Hirafu’s rooms seamlessly blend contemporary design with the natural beauty of the surrounding Niseko landscape, offering a truly exceptional lodging experience.
Remarkable Guest Experiences
Guests have consistently praised Chalet Ivy Hirafu for its exceptional service and thoughtful amenities that enhance their overall experience. Many reviewers highlight the hotel’s friendly and proficient English-speaking staff, who provide exceptional support from check-in to check-out. The hotel’s convenient ski-in/ski-out access and the dedicated ski rental staff have also received high praise. Guests have enjoyed the on-site facilities, such as the rejuvenating onsen (hot spring) and the well-equipped fitness center.
| Guest Experiences | Ratings |
|---|---|
| Spacious and beautiful rooms | 9.5/10 |
| Excellent breakfast variety | 9.4/10 |
| Convenient ski-in/ski-out access | 9.2/10 |
| Friendly and proficient staff | 9.6/10 |
| Onsen and fitness center facilities | 9.3/10 |
Delectable Dining Options
At Chalet Ivy Hirafu, guests can indulge in delectable dining options that blend French and Japanese culinary traditions.
The on-site HirafuZaka restaurant serves a mouthwatering selection of French-Japanese cuisine, open daily for breakfast, lunch, and dinner.
For a truly exceptional experience, the Snow Castle restaurant offers a captivating OMAKASE French-Japanese fusion menu, but reservations are required at least 3 days in advance.
- Savor the harmonious fusion of French and Japanese flavors.
- Delight in the variety and quality of the acclaimed breakfast spread.
- Immerse in the elegant and contemporary ambiance of the dining venues.
- Enjoy the convenience of having renowned restaurants right on the premises.
- Elevate your dining experience with the OMAKASE French-Japanese fusion.
Check-in and Policies
Chalet Ivy Hirafu welcomes guests from 3:00 PM for check-in, with checkout required by 11:00 AM. Children of all ages are welcome, though those 7 and older are charged as adults. Unfortunately, pets are not permitted. Cancellation and prepayment policies vary by accommodation type, so guests should contact the property for specific details. Eligible guests may receive a Genius discount.
| Check-in | Check-out | Children Policy | Pets | Cancellation/Prepayment |
|---|---|---|---|---|
| 3:00 PM | 11:00 AM | All ages; 7+ charged as adults | Not allowed | Vary by accommodation |
Booking Information
Reservations at Chalet Ivy Hirafu can be made directly through the hotel’s website or by contacting the property.
Check-in time is from 3:00 PM, and guests must check out by 11:00 AM.
Children of all ages are welcome, but those aged 7 and above will be charged as adults.
Pets aren’t allowed.
Cancellation and prepayment policies may vary depending on the accommodation type, so guests should contact the property for specific details.
Eligible guests may be able to take advantage of the Genius discount.
- Convenient check-in and check-out times
- Welcoming policy for children of all ages
- No pets allowed
- Flexible cancellation and prepayment options
- Potential Genius discount for eligible guests
Frequently Asked Questions
Does the Hotel Provide Any Childcare Services?
The hotel does not offer any childcare services. However, children of all ages are welcome, and those 7 and older are charged the same rate as adults.
Is There a Spa or Wellness Center On-Site?
The hotel has an on-site onsen (hot spring) and public bath, providing guests with access to natural hot spring facilities for relaxation and wellness. There’s also a fitness center available for guests.
Can Guests Rent Ski Equipment Directly From the Hotel?
Yes, the hotel offers ski rental and storage services for guests. According to the information provided, Chalet Ivy Hirafu has on-site ski rental facilities to ensure a convenient and hassle-free ski experience for its visitors.
Are There Any Discounts or Packages Available for Long-Term Stays?
The hotel offers discounted rates for extended stays. Guests booking longer visits can take advantage of special packages that provide additional value-added services or amenities, though specific details may vary based on the selected accommodation type and dates.
What Are the Hotel’s Sustainability or Eco-Friendly Practices?
The hotel emphasizes sustainability, with energy-efficient appliances, a recycling program, and providing guests access to electric vehicle charging stations. They also source local ingredients for the on-site restaurants to minimize their carbon footprint.
The Sum Up
The Chalet Ivy Hirafu offers an exceptional mountain retreat for discerning travelers. Its prime location, luxurious amenities, and exceptional service ensure an unforgettable stay in Niseko’s premier skiing destination. From the natural hot spring baths to the delectable French-Japanese cuisine, every element of the hotel is designed to provide guests with a truly immersive and rejuvenating experience. The Chalet Ivy Hirafu is the perfect choice for those seeking a seamless and unforgettable winter getaway in Japan.