Our review finds this well-situated hotel a solid choice for travelers seeking convenience and comfort. Just a short stroll from the Cergy-Prefecture RER station, it offers easy access to Paris while providing a quieter base outside the bustling city center.
Clean rooms, helpful staff, and amenities like free WiFi and private parking make for a pleasant stay. However, some guests might find the suburban location less exciting than a city-center hotel. Plus, while family rooms are available, the property may not offer extensive child-friendly activities.
This hotel is particularly suited to business travelers attending meetings in the Cergy-Pontoise area, as well as travelers who prefer a more relaxed setting with good transport links to Paris.
Those with mobility needs will appreciate the accessible facilities, making it a considerate choice for all types of guests.
Points About Your Stay
- The Mercure Cergy Pontoise Centre is a 7.6/10 rated hotel located a 10-minute walk from the Cergy-Prefecture RER station, providing direct access to central Paris.
- The hotel offers modern and comfortable rooms, with high marks for cleanliness, staff helpfulness, and amenities such as private parking and free WiFi.
- The hotel’s strategic location near public transportation makes it accessible for both business and leisure travelers, with options for exploring nearby attractions like Disneyland Paris.
- Guests can take advantage of on-site facilities like a bar, room service, and breakfast, as well as in-room amenities like air conditioning and satellite TV.
- The hotel has implemented COVID-19 safety measures, including mandatory face masks in indoor common areas and physical distancing protocols, ensuring a safe and comfortable stay.
Hotel Overview
The Mercure Cergy Pontoise Centre is a 3-star hotel located in the heart of Cergy, France. It sits just a 10-minute walk from the Cergy-Prefecture RER station, providing guests with direct access to central Paris.
With a rating of 7.6/10 based on 701 reviews, the hotel is categorized as "Good." The hotel’s location is praised for its convenience, allowing easy travel throughout the region.
Guests can take advantage of the hotel’s private parking, free WiFi, and various room types, including family rooms and facilities for disabled guests.
The Mercure Cergy Pontoise Centre offers a comfortable and modern atmosphere, catering to the needs of both leisure and business travelers.
Guest Reviews
According to guest reviews, travelers have praised the Mercure Cergy Pontoise Centre for its polite and welcoming staff, with a staff rating of 8.6 out of 10.
Guests also appreciated the modernized rooms and comfortable atmosphere, with a comfort rating of 8.2. The hotel’s cleanliness and quality of facilities also received high marks, earning an 8.2 cleanliness rating.
Reviewers highlighted the prompt assistance from staff, especially for transportation advice. Many guests mentioned the spacious rooms, good breakfast, and helpful reception team as notable highlights of their stay.
Facilities and Amenities
The Mercure Cergy Pontoise Centre offers an array of popular facilities to cater to guests’ needs.
Visitors can take advantage of the on-site private parking, available for €7 per day. Free Wi-Fi is provided throughout the property.
Families will appreciate the availability of family rooms, non-smoking rooms, and facilities for disabled guests. The hotel also provides room service, a bar, and breakfast options to ensure a comfortable stay.
In-room amenities include air conditioning, satellite TV, tea/coffee makers, and a courtesy tray, catering to guests’ everyday needs.
Location and Accessibility
Situated in the heart of Cergy, the Mercure Cergy Pontoise Centre enjoys a convenient location with easy railway access. Just a 10-minute walk from the Cergy-Prefecture RER station, guests can reach central Paris directly. The hotel’s strategic positioning allows for seamless exploration of the local area.
| Transportation | Distance | Time |
|---|---|---|
| Cergy-Prefecture RER Station | 0.5 km | 10 minutes |
| Paris City Center | 30 km | 45 minutes |
| Charles de Gaulle Airport | 35 km | 50 minutes |
| Disneyland Paris | 55 km | 1 hour |
The hotel’s excellent accessibility and proximity to public transit make it an ideal choice for both business and leisure travelers seeking a hassle-free stay in the Cergy region.
Room Amenities
Guests at the Mercure Cergy Pontoise Centre can expect modern, well-appointed rooms that cater to their needs.
The rooms feature air conditioning, satellite TV, and tea/coffee making facilities, ensuring a comfortable stay.
Complimentary Wi-Fi is available throughout the property, allowing guests to stay connected.
The in-room courtesy tray adds a thoughtful touch, while the rooms’ cleanliness and quality of facilities are praised by previous visitors.
With amenities tailored to guest preferences, the Mercure Cergy Pontoise Centre provides a pleasant and functional accommodation experience.
Policies and Requirements
Guests can check in from 12:00 to 00:00 and must check out between 00:00 and 12:00.
Children are welcome, with those under 12 enjoying free breakfast.
Pets are allowed, but may incur additional charges.
Cancellation and prepayment policies vary by room type.
A damage deposit of €200 is required at check-in and is refundable upon inspection at check-out.
To ensure guest safety, travelers must present photo ID and a credit card at check-in.
Special requests are subject to availability and may come with extra fees.
All COVID-19 protocols, including limited food service and mandatory masks in public areas, must be followed.
Health and Safety Measures
The hotel has enhanced its safety protocols in response to the COVID-19 pandemic. Guests can expect limited food and beverage services, as well as mandatory face masks in indoor common areas. Strict physical distancing measures are in place throughout the property.
| Measures | Details |
|---|---|
| Guest Requirements | Guests must show photo ID and credit card at check-in |
| Food & Beverage | Limited services available |
| Face Masks | Mandatory in indoor common areas |
| Physical Distancing | Strict measures implemented |
| Special Requests | Subject to availability and may incur additional charges |
These safety precautions prioritize the well-being of both guests and staff during the ongoing health crisis.
Reservation and Rates
Typically, guests can reserve their stay at the Mercure Cergy Pontoise Centre through the hotel’s website or by contacting the property directly. Room rates vary depending on the accommodation type, length of stay, and time of booking.
To make a reservation, guests can consider the following options:
- Book directly on the hotel’s website for the best available rates.
- Check online travel agencies for potential package deals or discounts.
- Contact the hotel directly to inquire about any special offers or corporate rates.
The hotel requires a damage deposit of €200 upon check-in, which is refundable upon inspection at check-out.
Cancellation and prepayment policies may vary based on the selected accommodation type.
About Staying Here
Is There a Gym or Fitness Center On-Site?
According to the information provided, the hotel does not have an on-site gym or fitness center. The details mention the available facilities, but a gym or fitness center is not listed among the amenities.
Does the Hotel Have a Swimming Pool or Spa Facilities?
The hotel does not have a swimming pool or spa facilities on-site. The amenities focus on providing guests with comfortable accommodations, free WiFi, and a convenient location near public transportation.
What Types of Dining Options Are Available for Dinner?
The hotel offers room service and a bar for dinner. However, it does not have an on-site restaurant for full-service dining options in the evenings. Guests may need to explore nearby restaurants in the area for dinner.
Is There a Business Center or Meeting Rooms for Events?
The hotel offers business facilities like meeting rooms and a business center. Guests can utilize these spaces for small events or meetings. The hotel staff can provide assistance with booking and arranging any necessary services.
Can I Request Early Check-In or Late Check-Out?
The hotel allows early check-in and late check-out, though they’re subject to availability and may incur additional charges. Guests can inquire about these requests at the time of booking or directly with the hotel.
How To Book Your Stay
The Mercure Cergy Pontoise Centre offers a comfortable and convenient lodging option for travelers exploring the suburban Paris region. With its modern amenities, attentive staff, and prime location near public transport, the hotel provides a satisfactory experience for a range of guests. Whether visiting for business or leisure, travelers can expect a seamless and enjoyable stay at this Mercure property in the heart of Cergy.