In our review of the Hotel Heritage in Saitama, we found a peaceful retreat with convenient access to local attractions.
Just a short drive from train stations, this hotel offers a mix of modern comforts and traditional Japanese touches. While the seasonal pools, spa, and on-site eateries are nice perks, some guests might find the rooms a bit dated or the prices steep for the overall experience.
On the flip side, the variety of room options, from Western-style singles to Japanese tatami rooms, caters to different tastes and needs.
This place is a good fit for travelers looking to escape the bustle of Tokyo without straying too far, or golf enthusiasts eager to tee off at nearby Takane Country Club. Nature lovers will appreciate the proximity to Masashi Kyuryo National Government Park for scenic walks and picnics.
This exceptional hotel appears in our 10 favorite hotels in Kumagaya.
Good To Know
- Located in Kumagaya, Saitama, within a 20-minute drive from nearby transportation hubs.
- Offers a range of accommodation options from single to triple rooms, including traditional Japanese-style rooms.
- Amenities include seasonal outdoor/indoor pools, spa facilities, and 3 on-site restaurants serving diverse cuisines.
- Guests can explore nearby attractions like Takane Country Club and Masashi Kyuryo National Government Park.
- Overall rating of 6.7 (Pleasant) based on 11 reviews, with positive feedback for staff, facilities, and comfort.
Hotel Overview
The Hotel Heritage is located in Saitama, Kumagaya, within a 20-minute drive of both JR Kumagaya Station and Shinrin Koen Station.
Rated 6.7 (Pleasant) based on 11 reviews, the hotel offers a good location near popular attractions like Takane Country Club and Masashi Kyuryo National Government Park.
Guests can expect seasonal outdoor and indoor swimming pools, as well as an array of spa facilities including natural hot spring baths, saunas, and a hot tub.
The hotel features 3 on-site restaurants serving Japanese, French, Italian, and Chinese cuisines, in addition to free Wi-Fi in the lobby and free private parking.
Location and Attractions
Hotel Heritage enjoys a convenient location in Saitama, Kumagaya, just a 20-minute drive from both JR Kumagaya Station and Shinrin Koen Station. Nearby attractions include:
| Attraction | Distance |
|---|---|
| Takane Country Club | 10-minute drive |
| Masashi Kyuryo National Government Park | 20-minute drive |
This prime location allows guests to easily explore the area’s natural beauty and recreational opportunities. With its strategic positioning and access to transportation hubs, Hotel Heritage provides an ideal base for travelers seeking to discover the Saitama region.
Amenities and Facilities
At Hotel Heritage, guests can take advantage of a variety of amenities and facilities.
The hotel features a seasonal outdoor swimming pool and an indoor pool, perfect for refreshing dips. Wellness seekers will appreciate the 4 types of natural hot spring baths, saunas, and hot tubs in the spa facilities.
Dining options abound, with 3 on-site restaurants offering Japanese, French, Italian, and Chinese cuisine.
Complimentary amenities include Wi-Fi in the lobby and private parking.
Additional facilities include drinks vending machines, laundry services, and meeting/banquet spaces to cater to various guest needs.
Accommodation Options
Guests at Hotel Heritage can choose from a range of accommodation options to suit their needs.
Single rooms feature one twin bed, while twin rooms have two. Couples can opt for the double room with one full bed. Larger groups can book the deluxe twin room with two beds or the triple room with three.
For a more traditional Japanese experience, the hotel offers a Japanese-style room with four futon beds.
All rooms are non-smoking and equipped with air conditioning, floor-to-ceiling windows, a seating area, TV, fridge, and an attached bathroom.
Guest Reviews and Ratings
According to the information provided, guests have rated Hotel Heritage with an overall score of 6.7, indicating a "Pleasant" experience.
The ratings for the hotel’s various aspects are as follows:
- Staff: 8.0
- Facilities: 7.3
- Cleanliness: 7.0
- Comfort: 7.5
While the location and value for money both received a 7.0 rating, the hotel’s overall performance suggests a satisfactory stay for guests.
With a range of amenities and room types available, Hotel Heritage appears to cater to the needs of travelers, though some areas could potentially be improved to enhance the overall guest experience.
Check-in and Check-out
Checking in and out of Hotel Heritage follows a standard schedule.
Guests can check in from 3:00 PM to 7:00 PM. Check-out is required by 11:00 AM. The hotel enforces these policies to ensure a smooth transition for all visitors.
Cancellation and prepayment policies vary by room type, so guests should review the details of their reservation.
Late check-outs may be available for an additional fee, subject to availability. Guests are encouraged to plan their arrival and departure accordingly to make the most of their stay at Hotel Heritage.
Policies and Restrictions
Certain policies and restrictions apply at Hotel Heritage.
Guests should be aware that check-in is from 3:00 PM to 7:00 PM, and check-out is required by 11:00 AM.
Cancellation and prepayment policies vary by accommodation type. The hotel doesn’t allow children, nor are cribs or extra beds available.
Plus, guests with tattoos may be restricted from the public bathing areas.
Some other important details:
- Pets aren’t permitted on the premises.
- Golf reservations must be made at least 1 day before check-in.
- The outdoor pool is available only from mid-July through August.
- Smoking is prohibited in all guest rooms.
Golf and Outdoor Pool
Hotel Heritage offers guests the opportunity to enjoy golfing and a seasonal outdoor pool. Golfers can make reservations at the nearby Takane Country Club up to one day before their check-in. The outdoor pool is available to guests from mid-July through August, providing a refreshing way to beat the summer heat.
| Pool | Golf |
|---|---|
| Seasonal | Nearby Club |
| July – August | Reservations Required |
The hotel’s combination of on-site amenities and nearby attractions allows guests to experience a well-rounded stay, balancing relaxation with recreational activities.
Frequently Asked Questions
What Is the Hotel’s Check-In and Check-Out Time?
The hotel’s check-in time is from 3:00 PM to 7:00 PM, and the check-out time is until 11:00 AM. Guests must adhere to these policies, which are standard for many hotels.
Does the Hotel Have a Fitness Center?
The hotel has an indoor swimming pool and spa facilities, but it does not mention having a dedicated fitness center. Guests can enjoy the seasonal outdoor pool and natural hot spring baths on-site.
Can I Request a Specific Room Type?
Yes, guests can request specific room types at this hotel. The hotel offers several options, including single, twin, double, deluxe twin, triple, and Japanese-style rooms. Guests should check availability and rates when booking their stay.
What Are the Payment Methods Accepted at the Hotel?
The hotel accepts a variety of payment methods, including major credit cards like Visa, Mastercard, and American Express, as well as cash. Payment options are flexible to accommodate guests’ preferences.
Is There a Hotel Shuttle Service Available?
The hotel does not offer a shuttle service. Guests will need to make their own transportation arrangements, such as using local public transportation or taxis, to get to and from the hotel.
The Sum Up
The Hotel Heritage in Saitama, Japan, offers a tranquil retreat with easy access to nearby attractions. Guests can enjoy a range of amenities, including an outdoor pool and hot spring baths, as well as diverse dining options. With a rating of 6.7 out of 11 reviews, the hotel promises a memorable and rejuvenating experience for travelers seeking an authentic Japanese getaway.