Let’s take a peek at the Shoraiso, a 5-star hotel tucked away in Yamanouchi, Japan. This mountainside retreat offers a taste of luxury with its hot springs and spa, but it might not be everyone’s cup of tea.
While the staff bend over backward to help, the facilities and comfort levels could use a bit of polish. And with a price tag that might make your wallet wince, you’ll want to weigh the pros and cons carefully.
But don’t write it off just yet! If you’re a nature lover looking to soak in some steamy goodness after a day of monkey-watching or hitting the slopes, this could be your perfect basecamp.
It’s a stone’s throw from the famous snow monkeys and not far from some prime skiing spots. Just remember to pack your sense of adventure – and maybe a few extra yen for good measure.
This hotel was selected for the 19 best hotels in Yudanaka Onsen, Yamanouchi.
Good To Know
Shoraiso is a 5-star hotel located in Yamanouchi, Nagano Prefecture, Japan, near popular attractions like Jigokudani Monkey Park and Ryuoo Ski Park.
The hotel offers two primary room types: Quadruple Room (4 futon beds) and Twin Room (2 single beds, 2 futon beds), with amenities such as free parking and hot spring bath.
Shoraiso’s wellness area features a public bath, open-air bath, hot tub/Jacuzzi, and sauna, providing a serene atmosphere for relaxation and rejuvenation.
The hotel provides language support in English and Japanese, ensuring effective communication and personalized service for diverse clientele.
Shoraiso has comprehensive safety measures in place, including fire extinguishers, CCTV monitoring, and smoke alarms, ensuring the protection of its guests.
Hotel Overview
The Shoraiso is a 5-star hotel situated in the town of Yamanouchi, Nagano Prefecture, Japan.
Located 4.1 km from the Jigokudani Monkey Park and 10 km from Ryuoo Ski Park, the hotel offers convenient access to popular attractions.
With a rating of 6.5, the Shoraiso is considered a "Pleasant" hotel.
The property is also in close proximity to Suzaka City Zoo and Matsumoto Airport, making it an ideal base for exploring the region.
The hotel’s facilities include a hot spring bath, spa and wellness center, room service, and a bar, catering to the needs of its guests.
Accommodation and Facilities
At the Shoraiso, guests can choose from two primary room types – a Quadruple Room with Private External Bathroom featuring 4 futon beds, or a Twin Room with Private External Bathroom offering 2 single beds and 2 futon beds.
Beyond the accommodations, the hotel offers an array of amenities, including free parking, non-smoking rooms, free WiFi, and a hot spring bath.
Guests can also enjoy the on-site spa and wellness center, room service, and a bar.
The hotel caters to various dietary needs, providing Asian breakfast options.
With its convenient location near popular attractions, the Shoraiso provides a comfortable and well-equipped stay for its guests.
Guest Ratings
Guests have rated the Shoraiso highly overall, with standout scores for the staff and cleanliness.
The staff received a perfect 10 out of 10 rating, reflecting the hotel’s commitment to excellent customer service. Cleanliness was also highly praised, with a 10 out of 10 score.
However, the hotel’s facilities and comfort levels received more moderate ratings of 7.5 and 6.3 respectively. Value for money was the lowest-rated aspect, scoring just 5 out of 10.
House Rules and Policies
Check-in at the Shoraiso takes place from 15:00 to 18:00, though advance notice is required.
Checkout is between 08:00 and 11:00.
The hotel doesn’t accommodate children, and no cots or extra beds are available.
Pets aren’t allowed, and parties aren’t permitted.
Payments must be made by card, as the hotel doesn’t accept cash.
Guests with tattoos may face restrictions on using the public bathing areas due to local customs.
Wellness Area
The Shoraiso offers an extensive wellness area for guests. Visitors can enjoy a variety of rejuvenating amenities, including a public bath, open-air bath, and hot spring bath.
For a more indulgent experience, the hotel features a hot tub/Jacuzzi and sauna, available for an additional charge. These facilities provide a serene and therapeutic atmosphere, allowing guests to unwind and recharge after a day of exploration.
The wellness area caters to both relaxation and reinvigoration, ensuring a holistic and revitalizing stay at the Shoraiso.
Languages
Capable of catering to an international clientele, the Shoraiso offers language support in both English and Japanese. This ensures guests from various backgrounds can comfortably navigate the hotel and communicate their needs.
The staff is well-versed in both languages, providing seamless assistance throughout the guest’s stay. Whether inquiring about amenities, placing orders, or seeking recommendations, visitors can expect attentive service and clear communication.
This multilingual approach reflects the hotel’s commitment to delivering a personalized experience that caters to the diverse needs of its global guests.
Safety Features
Ensuring guest safety and security is a top priority at the Shoraiso. The hotel features a range of safety features to protect its visitors. These include fire extinguishers, CCTV, smoke alarms, a security alarm, key access, 24-hour security, and safety deposit boxes.
| Safety Feature | Description |
|---|---|
| Fire Extinguishers | Located throughout the hotel |
| CCTV | Monitoring common areas |
| Smoke Alarms | Installed in all guest rooms and public spaces |
| Security Alarm | 24/7 monitoring of the premises |
| Safety Deposit Boxes | Available for secure storage of valuables |
These measures help to create a secure environment for guests, ensuring their peace of mind during their stay.
Special Requests
Guests with tattoos may have restrictions on using the public bathing areas at Shoraiso.
The hotel has specific policies regarding the use of its wellness facilities, which are in place to maintain the traditional Japanese onsen experience. Guests are advised to check with the hotel staff about any restrictions or requirements prior to using the public baths.
Plus, the hotel may have other special requests or policies that guests should be aware of, such as those related to smoking, noise levels, or other behaviors.
It’s important for guests to review the hotel’s policies carefully and communicate any special needs or requirements during the booking process.
Frequently Asked Questions
What Type of Cuisine Is Served for Breakfast?
The hotel serves Asian breakfast options, though the specific details are not provided. It’s unclear if Western-style breakfast items are also available.
Do the Rooms Have Air Conditioning or Heating?
The rooms offer climate control, with both air conditioning and heating available for guest comfort. This allows guests to adjust the temperature in their room to their liking during their stay.
Is There a Fitness Center or Gym On-Site?
The hotel does not appear to have an on-site fitness center or gym. The detailed information provided focuses on the accommodations, amenities like a hot spring bath, and guest policies, but does not mention any fitness facilities.
What Is the Hotel’s Policy on Early Check-In or Late Check-Out?
The hotel’s policies allow for flexible check-in from 3pm to 6pm with advance notice. However, late check-out is not offered, as guests must depart by 11am.
Are There Any Nearby Attractions or Activities Beyond the Hotel Facilities?
The hotel is conveniently located near several popular attractions, including the Jigokudani Monkey Park, Ryuoo Ski Park, and Suzaka City Zoo. Guests can explore the surrounding natural beauty and engage in various outdoor activities during their stay.
The Sum Up
Nestled in the picturesque Nagano prefecture, the Shoraiso hotel offers a serene escape for travelers. With traditional Japanese-style accommodations, extensive wellness facilities, and exceptional service, the hotel provides a perfect base to explore the surrounding natural wonders. While the hotel has received a rating of 6.5 out of 10 from previous guests, its unique cultural experience and convenient location make it a compelling option for those seeking a rejuvenating retreat in Japan.