Our review of this centrally located hotel in Paris’ upscale Madeleine area finds it a solid choice for travelers seeking convenience.
Just a short stroll from the grand Opéra Garnier, guests can easily explore top sights and indulge in high-end shopping. Modern rooms, free Wi-Fi, and a breakfast buffet add to the appeal.
While the hotel offers good value, some rooms may feel compact, and street noise can be an issue for light sleepers.
This property is best suited for culturally-minded travelers and shoppers who prioritize location over luxury amenities. Business travelers and families might find the accommodations a bit snug for their needs.
Points About Your Stay

- Located in the chic Madeleine district, offering easy access to popular landmarks and transportation hubs in Paris.
- Provides a range of contemporary room types with amenities like free Wi-Fi, minibar, and air conditioning.
- On-site dining options include a continental breakfast buffet, cozy bar, and French-international cuisine restaurant.
- Highly rated for cleanliness, comfort, and friendly staff, based on over 1,100 reviews.
- Convenient policies and facilities catering to both leisure and business travelers.
Hotel Location and Neighborhood

The Hotel Massena enjoys an excellent location in the chic Madeleine district, just a 10-minute walk from the iconic Opéra Garnier.
Situated at 16 Rue Tronchet in the 8th arrondissement of Paris, the hotel’s prime spot puts guests close to the famous Galeries Lafayette and Printemps department stores, as well as the Madeleine Church.
The nearby metro stations, including Auber RER and Havre-Caumartin, provide easy access to the rest of the city.
With an impressive average rating of 9.4/10 from over 1,100 reviews, the hotel’s superb location is clearly a major asset for guests looking to explore the heart of Paris.
Room Types and Amenities

Contemporary rooms with free Wi-Fi, minibar, and air conditioning await guests at the Hotel Massena.
The hotel offers a range of room types to suit different needs, including single, double, triple, quadruple, and twin options. Families can book family rooms, while non-smoking rooms are available for those who prefer.
Guests can enjoy the hotel’s restaurant and bar. Plus, the hotel provides a continental breakfast buffet served in a charming pink and grey breakfast room.
Further amenities include a 24-hour front desk, concierge service, luggage storage, and an internet terminal, ensuring a comfortable and convenient stay.
Dining and Facilities

A continental buffet breakfast is served daily in the hotel’s charming pink and grey breakfast room, providing guests with a variety of morning sustenance.
The hotel also features a cozy bar, perfect for unwinding after a day of exploring the city.
For those seeking a more substantial meal, the on-site restaurant offers a selection of French and international dishes.
Plus, the hotel provides a 24-hour front desk, concierge service, and luggage storage for the convenience of its guests.
With its well-equipped facilities and prime location, Hotel Massena caters to the needs of both leisure and business travelers.
Guest Reviews and Ratings
Guests’ overwhelmingly positive reviews highlight the hotel’s strengths, with an overall rating of 7.9/10 based on 1,121 reviews.
Guests praised the hotel’s cleanliness (8.1), comfort (8.2), and friendly staff (8.4).
However, reviews on the breakfast and value for money (7.7) were more mixed.
Guests notably commented on the hotel’s convenient location for exploring the city and the quality of service.
While the hotel may not be perfect, the largely favorable reviews suggest it provides a satisfactory experience for travelers seeking accommodation in the heart of Paris.
Policies and Requirements
Hotel Massena has straightforward policies and requirements for guests.
Check-in is from 2 pm, and check-out is until 11 am. Guests must present a photo ID and credit card at check-in.
Cancellation and prepayment policies vary by room type. A €50 damage deposit is charged before arrival and refunded upon check-out.
Pets are allowed on request, but additional charges may apply.
To comply with COVID-19 regulations, guests must provide proof of vaccination, a negative PCR test, or recovery evidence.
These policies ensure a smooth stay and protect the hotel’s property and staff.
Nearby Attractions and Accessibility
The hotel’s prime location offers guests convenient access to several renowned landmarks.
Just a 10-minute walk from the iconic Opéra Garnier, visitors can enjoy the grandeur of this architectural masterpiece. The Madeleine Church, a stunning Neoclassical edifice, is also within close proximity.
For shopping enthusiasts, the renowned Printemps Department Store is right at the doorstep.
Accessibility to public transport is exceptional, with the Auber RER Station, Havre-Caumartin Metro Station, and Madeleine Metro Station all situated nearby.
Guests can easily explore Paris’ rich cultural heritage and indulge in the city’s vibrant shopping scene during their stay at Hotel Massena.
Exploring the City From Hotel Massena
With the Opera Garnier, Madeleine Church, and renowned Printemps Department Store within a short walk, guests can easily enjoy Paris’ rich cultural and shopping delights from the strategic location of Hotel Massena.
The hotel’s proximity to three metro stations – Auber, Havre-Caumartin, and Madeleine – provides convenient access to the rest of the city.
Guests can:
- Stroll to the iconic Louvre Museum in just 20 minutes.
- Hop on the metro to reach the Eiffel Tower, Notre-Dame Cathedral, and other famous Parisian landmarks with ease.
- Explore the charming streets and cafes of Montmartre, a 30-minute journey from the hotel.
Awards and Accolades
Recognized for its exceptional service and prime location, Hotel Massena has earned several accolades over the years.
It’s been named one of the "Best Hotels in Paris" by leading travel publications, as well as receiving a prestigious Traveler’s Choice Award from TripAdvisor.
Guests consistently praise the hotel’s cleanliness, friendly staff, and convenient accessibility to top attractions.
Travel experts also highlight Hotel Massena’s value, noting its competitive pricing and excellent amenities for the location.
With its continual positive reviews and industry recognition, the hotel has cemented its reputation as a top choice for discerning travelers seeking an authentic Parisian experience.
About Staying Here
Can I Upgrade My Room During My Stay?
Guests can typically request room upgrades during their stay, subject to availability and any additional fees. Hotel staff can provide more details on upgrade options and pricing if this is of interest.
What Time Is Breakfast Served?
Breakfast is served as a continental buffet in the hotel’s pink and grey breakfast room. The hours for breakfast are not specified, so guests should check with the front desk for the exact serving times.
Is There a Fitness Center On-Site?
No, there is no fitness center on-site. The hotel offers standard amenities like a 24-hour front desk, concierge service, and luggage storage, but does not have a dedicated fitness facility for guests.
Can I Arrange Airport Transportation Through the Hotel?
The hotel can arrange airport transportation on request. Guests can coordinate with the 24-hour front desk or concierge service to book airport shuttle or taxi services for their arrival and departure.
Does the Hotel Offer Any Discounts or Packages?
The hotel offers various discounts and packages, such as advance purchase rates, stay longer and save deals, and group booking specials. Guests can inquire about available offers when making their reservation to get the best value.
How To Book Your Stay
With its prime location in the heart of Paris’ Madeleine district, Hotel Massena offers guests a sophisticated and convenient base to explore the city’s renowned landmarks and shopping destinations. The hotel’s range of room types, cleanliness, and friendly staff ensure a pleasant stay for solo travelers, couples, and families. Whether visiting for business or leisure, Hotel Massena’s comprehensive amenities and easy access to the metro system make it an ideal choice for a Parisian getaway.
