Welcome to our review of The Heritage Hotel in Torquay! This beachfront gem sits just a stone’s throw from Torre Abbey beach, making it a perfect home base for coastal explorers.
With comfy rooms, many boasting postcard-worthy sea views, you’ll feel right at home. The indoor pool is a nice touch, especially on those rare rainy English days.
While the hotel’s amenities shine, some guests have noted that the decor could use a refresh. Plus, the on-site parking can be limited during peak seasons. But don’t let these minor hiccups deter you!
This hotel is ideal for beach lovers, families seeking a seaside escape, and travelers who appreciate a dash of English charm with their fish and chips.
The friendly staff and tasty grub at Applebys restaurant will keep you coming back for more. So, if you’re looking for a cozy spot to rest your head after a day of sandcastle building and ice cream indulging, The Heritage Hotel might just be your cup of tea!
Good To Know
- Excellent beachfront location just 200 yards from Torre Abbey beach, with easy access to local attractions and amenities.
- Well-appointed bedrooms, most with stunning sea views, and a range of amenities including free WiFi, an indoor pool, and facilities for guests with disabilities.
- Applebys restaurant offers a diverse menu catering to various dietary preferences, with breakfast, lunch, and dinner options.
- Consistently high guest satisfaction reflected in a 7.8/10 rating from over 2,500 reviews, with positive feedback on the location, staff, food, and cleanliness.
- Enhanced COVID-19 safety measures, including mandatory masks in public areas, rigorous cleaning protocols, and contactless check-in/check-out procedures.
Location and Accessibility
The Heritage Hotel boasts an excellent location, rated 9.2/10 from over 2,500 reviews.
Situated in Torquay, UK, the hotel’s beachfront property is just 200 yards from Torre Abbey beach. Guests will find themselves close to the Torquay harbour, Riviera Conference Centre, Princess Theatre, and the town centre shops.
The convenient location allows visitors to easily explore the area’s attractions and amenities.
With its prime position, the Heritage Hotel provides guests with easy access to the best of Torquay, making it an ideal choice for those seeking a seaside getaway.
Room Amenities and Facilities
The Heritage Hotel offers a variety of well-appointed rooms and convenient facilities for its guests.
The hotel’s 24 bedrooms, most with stunning sea views, feature en-suite facilities, hairdryers, complimentary toiletries, and tea/coffee making equipment. Guests can enjoy the hotel’s free WiFi throughout their stay.
For a small charge, visitors can relax in the indoor pool. The on-site Applebys bar and restaurant serves breakfast, lunch, and dinner, catering to various dietary requirements.
The hotel also provides facilities for guests with disabilities and non-smoking rooms, ensuring a comfortable stay for all.
Dining and Bar Options
Applebys, the on-site restaurant at The Heritage Hotel, typically serves breakfast, lunch, and dinner, catering to a variety of dietary preferences.
The menu offers:
- Continental, Full English/Irish, Vegetarian, and American breakfast options
- A full lunch and dinner menu with a range of classic British dishes and local specialties
- A well-stocked bar with large-screen HD TVs, live sports, and a sun terrace, providing a relaxing atmosphere for guests.
Special diet menus are available upon request, ensuring all guests can enjoy the dining options.
Guest Reviews and Ratings
Guests’ overall satisfaction with The Heritage Hotel was reflected in the 7.8/10 rating from over 2,500 reviews. Positive feedback highlighted the hotel’s excellent location, friendly staff, delicious food, and clean facilities. Guests particularly appreciated the comfortable rooms and family-friendly atmosphere. The hotel’s key features are summarized in the table below:
| Positive Feedback | Highlighted Features |
|---|---|
| Great views | Professional staff |
| Staff friendliness | Good food quality |
| Cleanliness | Comfortable rooms |
Guests were pleased with the overall experience at The Heritage Hotel, which offered a comfortable and enjoyable stay in Torquay.
Hotel Policies and Information
Checking in at The Heritage Hotel is a straightforward process, with guests able to arrive between 14:00 and 21:00.
Check-out time is between 08:30 and 10:30. The hotel’s cancellation and prepayment policies vary by accommodation type, so guests should review the details upon booking.
The Heritage Hotel welcomes children of any age, and cots are available upon request.
However, pets aren’t allowed on the premises. Guests can pay using cash or an ATM card.
Plus, the hotel has implemented extra safety measures in response to COVID-19 to ensure a safe and enjoyable stay.
Disabled Facilities and Accessibility
The Heritage Hotel offers wheelchair-accessible rooms and facilities to accommodate guests with disabilities.
These specially-designed rooms feature wide doorways, lowered countertops, and grab bars in the bathrooms. The hotel also has a lift to provide easy access to all floors.
For guests who require assistance, the staff are trained to provide exceptional service and ensure a comfortable stay.
The indoor pool area is also accessible, with a pool lift available upon request.
Plus, the hotel’s common areas, such as the restaurant and bar, are designed to be fully accessible.
The Heritage Hotel is committed to making its facilities inclusive and welcoming for all guests.
Family-Friendly Accommodations
Families seeking a pleasant stay will find The Heritage Hotel well-equipped to accommodate their needs.
The hotel has a family-friendly atmosphere, with spacious rooms and amenities tailored to guests of all ages. Children are welcome, and cots are available upon request.
The on-site restaurant, Applebys, offers a range of dining options, including special diet menus, ensuring that even the pickiest eaters are catered for.
On top of that, the hotel’s excellent beachfront location and close proximity to the town centre make it an ideal choice for families looking to explore the local area.
- Spacious rooms and cots available for children
- Applebys restaurant caters to diverse dietary needs
- Convenient location near beach and town centre
COVID-19 Safety Measures
In response to the ongoing COVID-19 pandemic, The Heritage Hotel has implemented additional safety measures to protect the health and well-being of its guests and staff.
Masks are required in all public areas, and touchless hand sanitizers are readily available throughout the property. Rigorous cleaning and disinfection protocols have been established, with a focus on high-touch surfaces.
Room occupancy has been reduced, and guests are encouraged to maintain social distancing. Contactless check-in and check-out procedures have been introduced to minimize person-to-person interactions.
The hotel’s restaurant and bar also adhere to strict safety guidelines, including reduced seating capacity and enhanced sanitization.
These measures aim to provide a safe and comfortable environment for all visitors.
Questions About Staying Here
Is There On-Site Parking Available?
The hotel provides on-site parking for guests. Parking is available on a first-come, first-served basis and may be subject to a surcharge. Guests are advised to check with the hotel about parking availability and rates.
What Activities or Entertainment Are Offered at the Hotel?
The hotel offers an indoor pool available for a small charge, as well as Applebys bar and restaurant on-site which features live sports and a sun terrace. Beyond these facilities, no other specific activities or entertainment are mentioned.
Can I Host a Special Event or Function at the Hotel?
The hotel offers flexible event spaces that can accommodate a variety of special functions, from corporate meetings to private parties. Guests can inquire about hosting events and discuss their specific requirements with the hotel staff.
Are There Any Discounts or Packages Available for My Stay?
The hotel offers various discounts and packages to guests. Discounts may be available for longer stays, booking in advance, or for specific groups like seniors or families. Packages often include items like breakfast, spa treatments, or activity passes at a reduced rate.
What Are the Check-In and Check-Out Times for Early or Late Arrivals?
The check-in time is between 2 PM and 9 PM, while the check-out time is between 8:30 AM and 10:30 AM. Guests can request early or late arrivals, but availability may be limited.
Worth The Stay
The Heritage Hotel in Torquay offers a picturesque seaside getaway with its beachfront location, excellent facilities, and renowned hospitality. Guests can unwind by the indoor pool, savor local cuisine, and soak in the breathtaking sea views, making it an ideal base to explore the delights of Torquay and the surrounding Devon countryside.