In our review of this swanky spot in Birmingham’s Mailbox area, we found a hotel that’s both stylish and well-placed. You’re just a short stroll from the train station and major sights, making it a cinch to explore the city.
The rooms are comfy, the grub is tasty, and there’s even a spa to help you unwind after a day of sightseeing.
Now, let’s keep it real. This place isn’t cheap, so budget travelers might want to look elsewhere.
And if you’re hoping for peace and quiet, be aware that the bustling location can mean some street noise seeps in.
That said, if you’re a business traveler looking to impress or a couple seeking a romantic getaway, this hotel hits the mark.
It’s also ideal for shoppers who want to be close to the action and don’t mind splurging a bit for comfort and convenience.
Good To Know
- The Malmaison Birmingham hotel is located in the Mailbox development, a 10-minute walk from Birmingham New Street Rail Station.
- Guests rate the hotel highly for its excellent location, with a 9.2/10 score based on 4,715 reviews.
- The hotel offers a range of accommodations, including Standard Double, Twin rooms, Junior Suites, and Signature Suites.
- Dining options include the Malmaison Bar and Grill, which serves American and British cuisine, and the hotel also hosts wine tasting experiences.
- The hotel features a spa and fitness center with a range of treatments and facilities, including a sauna, steam room, and indoor heated pool.
Hotel Location and Accessibility
The Malmaison Birmingham is ideally situated in the heart of the city’s Wharfside Street, just a 10-minute walk from the Birmingham New Street Rail Station.
This excellent location has earned it a 9.2/10 rating based on 4,715 reviews. The hotel’s proximity to major attractions like the Bullring shopping center makes it a convenient choice for both leisure and business travelers.
Guests also appreciate being part of the upscale Mailbox development, which offers a range of shops, restaurants, and bars nearby.
Guest Reviews and Ratings
Guests have rated the Malmaison Birmingham 8.3/10 overall, highlighting its strengths. Reviewers praise the hotel’s proximity to the train station and local amenities, as well as the comfortable rooms with mood lighting, large beds, and unique decor.
The friendly staff, cleanliness, and modern facilities also receive positive feedback. Guests have particularly enjoyed the spa, gym, and dining experiences.
Couples rate the location 9.3 out of 10 for two-person trips, emphasizing the hotel’s convenient placement.
Room Types and Amenities
Malmaison Birmingham’s accommodation comprises a variety of room types, each outfitted with modern comforts.
The hotel offers Standard Double and Twin rooms, as well as more spacious Junior Suites and Signature Suites.
All rooms feature mood lighting, large beds, and unique decor that complements the upscale, contemporary vibe of the hotel.
Guests can enjoy free Wi-Fi throughout the property and access the on-site spa and fitness center.
For dining, the hotel’s restaurant, Malmaison Bar and Grill, serves American and British cuisine, with breakfast and dinner packages available.
The hotel also accommodates pets, though additional fees may apply.
Dining Options and Experiences
On-site, Malmaison Bar and Grill offers guests American and British cuisine.
Breakfast and dinner packages are available, allowing visitors to savor the hotel’s culinary offerings. The hotel also hosts wine tasting experiences conducted by in-house sommeliers, providing guests with the opportunity to explore the hotel’s extensive wine selection.
Additional dining options include:
- Continental breakfast
- Full English/Irish breakfast
- Vegetarian breakfast
- Buffet breakfast
- Dinner service featuring locally-sourced ingredients
Guests can enjoy these dining experiences while taking in the hotel’s modern and stylish atmosphere.
Spa and Fitness Facilities
The hotel’s spa and fitness center provide guests with ample opportunities to relax and recharge.
The spa offers a range of soothing treatments, from massages to facials, all delivered by skilled professionals. Guests can also unwind in the sauna, steam room, or indoor heated pool.
The well-equipped fitness center features cardio machines, weight training equipment, and space for yoga and Pilates. Access to the spa and gym is complimentary for guests, though it’s offered on a first-come, first-served basis.
Spa services can be booked in advance to ensure availability. The facilities are closed on Tuesdays, so guests should plan accordingly.
Policies and Additional Information
Check-in at the Malmaison Birmingham typically begins at 3:00 PM, with guests required to vacate their rooms by 11:00 AM on the day of check-out.
Cancellation and prepayment policies vary by accommodation type.
Parking is available at a nearby public car park, with a discount offered to hotel guests.
The spa access is complimentary but on a first-come, first-served basis and is closed on Tuesdays.
Plus, there are specific policies regarding children and pets, with additional fees applicable.
- Cancellation and prepayment policies vary by accommodation type.
- Parking available at nearby public car park with discount.
- Spa access complimentary but on first-come, first-served basis; closed Tuesdays.
- Child and pet policies: Extra charges for children aged 3-11; pets allowed with additional fees.
- Minimum age for check-in is 18; group bookings of more than 5 rooms may incur different policies.
Nearby Attractions and Landmarks
Just steps from the Malmaison Birmingham, guests can discover an array of exciting attractions and landmarks.
The iconic Bullring shopping center, one of the largest in the UK, is a 10-minute walk away. Art enthusiasts will enjoy the nearby Birmingham Museum and Art Gallery, home to a renowned collection of Pre-Raphaelite paintings.
For those seeking a cultural experience, the Birmingham Repertory Theatre and Symphony Hall are within walking distance, offering world-class performances.
Plus, the serene canals of Birmingham’s Historic Quarter provide scenic walking and boating opportunities.
With its convenient location, the Malmaison Birmingham offers easy access to the city’s top sights and activities.
Booking and Contact Details
Guests can easily book their stay at the Malmaison Birmingham through the hotel’s official website or by contacting the reservations team directly.
The hotel offers various options for booking, including:
Online reservations via the Malmaison website, allowing guests to select room types, dates, and package deals.
Direct phone or email communication with the reservations team, who can assist with custom requests and special arrangements.
Third-party booking platforms, such as popular travel websites, which may offer additional discounts or package deals.
Group bookings for events, meetings, or larger parties, with specialized coordinators to handle the arrangements.
Flexible cancellation and modification policies, ensuring guests can adjust their plans as needed.
Questions About Staying Here
Does the Hotel Offer Any Loyalty or Rewards Programs?
The hotel doesn’t explicitly mention any loyalty or rewards program. However, guests may be able to earn points or receive special benefits by booking directly through the hotel’s website or by joining the Malmaison group’s loyalty program.
Are There Any Discounts Available for Long-Term Stays?
The hotel offers discounts for extended stays, though specific details are not provided on their website. Guests should inquire about long-term stay offers when booking to see if any savings are available.
What Is the Average Cost of a Room per Night?
The average cost of a room per night varies depending on the room type, dates, and availability. Prices typically range from around £100 to £300 per night for standard rooms and can be higher for suites or peak season dates.
What Is the Hotel’s Sustainability or Eco-Friendly Initiatives?
The hotel hasn’t publicly disclosed any major sustainability or eco-friendly initiatives. However, many upscale hotels are increasingly implementing energy-efficient practices and waste reduction measures to reduce their environmental impact and appeal to environmentally conscious travelers.
Can the Hotel Accommodate Large Group or Corporate Events?
The hotel offers facilities suitable for hosting large group or corporate events. It can accommodate group bookings of over 5 rooms, though different policies may apply. The hotel has meeting spaces and catering options available.
Worth The Stay
The Malmaison Birmingham offers a luxurious and convenient stay in the heart of the city. With its exceptional amenities, including a spa and renowned restaurant, the hotel caters to both leisure and business travelers. Its central location, just steps from New Street Rail Station, makes it an ideal base for exploring Birmingham’s vibrant attractions. Whether seeking a sophisticated escape or a productive business trip, the Malmaison Birmingham provides an exceptional hospitality experience.