In our review of this central Birmingham hotel, we found it to be a solid 4-star option just a short walk from the main train station. The staff go the extra mile, the grub’s tasty, and everything’s spick and span. You’re also a stone’s throw from the big shopping area, which is handy.
Now, let’s get real for a moment. The beds might not be as cozy as your gran’s, and some rooms could use a little TLC. But don’t let that put you off! If you’re in town for business or a couple’s getaway, this place hits the spot.
With its gym, meeting rooms, and modern restaurant, it’s got all the bells and whistles you’d expect.
This hotel’s a good fit for folks who want to be in the thick of things without breaking the bank. If you’re a light sleeper or picky about mattresses, you might want to look elsewhere.
But for most travelers, especially those mixing business with pleasure, it’s a smart choice that won’t disappoint.
Good To Know
- Conveniently located 0.5 miles from Birmingham New Street Rail Station, with a 10-minute walk to the Bull Ring shopping centre.
- Highly rated by guests for its impeccable service, delectable food, and pristine cleanliness, despite some room for improvement in bed and room comfort.
- Offers free WiFi, a well-equipped fitness centre, and 11 meeting rooms accommodating up to 300 delegates, catering to both business and leisure travellers.
- Dining options include the modern B1 Restaurant and Bar, with a diverse menu and child-friendly breakfast offerings.
- Ongoing refurbishments until the end of 2024 may cause some disruption, but the hotel is committed to maintaining high standards of service and accommodation.
Hotel Overview and Location
The Crowne Plaza Birmingham City is an IHG hotel located in the heart of Birmingham, just 0.5 miles from Birmingham New Street Rail Station and the city’s cultural attractions.
With a rating of 8.2 based on over 3,340 reviews, this hotel offers an excellent location, scoring 9.0 for its proximity to key sights.
It’s just a 10-minute walk to the Bull Ring shopping centre, making it an ideal base for both business and leisure travellers.
The Crowne Plaza Birmingham City is part of the renowned Crowne Plaza Hotels & Resorts chain, ensuring guests can expect high-quality service and amenities.
Guest Experiences and Reviews
Guests have largely praised the Crowne Plaza Birmingham City, with positive comments highlighting the hotel’s impeccable service, delectable food, pristine cleanliness, and unbeatable location.
Travelers particularly appreciated the friendly staff and excellent breakfast offerings. While some reviews noted room and bed comfort could be improved, the hotel’s overall experience received very good ratings, with couples especially valuing its central position.
As one guest remarked, "Everything the service, the food, the bedroom and location."
Another commented positively on the "good size family room, nice and modern."
Facilities and Amenities
Among the hotel’s popular facilities are free WiFi, a well-equipped fitness centre, and family-friendly rooms.
The hotel offers 11 meeting rooms, the largest of which can accommodate up to 300 delegates. All meeting rooms provide free WiFi.
The rooms at the Crowne Plaza Birmingham City feature air conditioning, flat-screen TVs, private bathrooms, and 24-hour room service.
For dining, guests can enjoy modern cuisine at the B1 Restaurant and Bar. The hotel also offers continental, full English/Irish, vegetarian, and gluten-free breakfast options, with children aged 12 and under able to enjoy free breakfast when sharing with a paying adult.
Dining and Breakfast
Dining at the Crowne Plaza Birmingham City Hotel centers around the B1 Restaurant and Bar, which serves modern cuisine.
Breakfast options are plentiful, with a choice of continental, full English/Irish, vegetarian, and gluten-free items available as a buffet. Children up to age 12 can enjoy free breakfast when sharing with a paying adult, a convenient perk for family stays.
The restaurant’s menu caters to diverse tastes, ensuring guests can find satisfying meals throughout their stay.
Whether grabbing a quick bite or savoring a leisurely dining experience, the Crowne Plaza’s dining facilities provide a satisfying culinary experience for all guests.
Check-in and Check-out Policies
Guests at the Crowne Plaza Birmingham City Hotel can check in from 3:00 PM onwards. Check-out is required by 12:00 PM.
The hotel offers the following policies:
- On-site parking is available for £21 per day, though alternative parking options are nearby.
- Children of any age are welcome, but charges apply for those aged 13 and older.
- Pets aren’t allowed, and the minimum check-in age is 18 years old.
Ongoing refurbishments of the bedrooms and corridors are scheduled to continue until the end of 2024. Guests should be aware of potential construction during their stay.
Parking and Child Policies
The Crowne Plaza Birmingham City Hotel offers limited on-site parking at £21 per day, though guests can utilize nearby alternative parking options.
Children of any age are welcome at the hotel, but charges may apply for those 13 and older. The hotel has no age restriction, with a minimum check-in age of 18.
Pets, however, aren’t permitted on the premises.
Guests should note the ongoing refurbishment of bedrooms and corridors at the hotel, which is expected to continue until the end of 2024.
Refurbishment and Age Restrictions
Ongoing refurbishment of bedrooms and corridors at the Crowne Plaza Birmingham City Hotel is expected to continue until the end of 2024.
This renovation work may cause some disruption, but the hotel is committed to minimizing any inconvenience to guests.
Guests should be aware of the following policies:
- Minimum age for check-in is 18 years old.
- Children of any age are welcome, but charges may apply for those 13 and older.
- Pets aren’t allowed on the premises.
Despite the ongoing work, the hotel aims to maintain its high standards of service and accommodation during this period.
Additional Information
Visitors to the Crowne Plaza Birmingham City Hotel can expect a range of additional services and policies to enhance their stay.
Guests can check-in from 3pm and must check-out by 12pm. Limited on-site parking is available for £21 per day, with alternative parking options nearby.
Children of all ages are welcome, though charges apply for those 13 and older. Pets aren’t permitted. The minimum check-in age is 18.
Guests should be aware of ongoing refurbishments to bedrooms and corridors until the end of 2024.
Questions About Staying Here
Is the Hotel Accessible for Guests With Disabilities?
The hotel’s website doesn’t provide specific details on accessibility features. Guests with disabilities should contact the hotel directly to inquire about available accommodations and facilities to ensure the property meets their needs.
What Types of Payment Methods Are Accepted at the Hotel?
The hotel accepts a variety of payment methods, including major credit cards like Visa, Mastercard, and American Express. Cash payments are also accepted at the front desk during check-in and check-out.
Are There Any Fitness Classes or Wellness Programs Available?
The hotel offers a fitness centre on-site, but there are no specific fitness classes or wellness programs available. Guests can use the cardiovascular and strength training equipment independently during their stay.
Does the Hotel Offer Any Special Packages or Promotions?
The hotel offers special packages like park and stay deals, pre-paid room rates, and group booking discounts. Guests should check the website or contact the hotel directly for any current promotions or package offerings.
Is There a Loyalty Program for Frequent Guests?
Yes, the hotel offers an IHG Rewards Club loyalty program that provides exclusive benefits and discounts for frequent guests, such as free nights, member rates, and elite status perks.
Worth The Stay
The Crowne Plaza Birmingham City offers travellers a convenient and sophisticated stay in the heart of the city. With excellent guest reviews, modern facilities, and a central location near top attractions, this IHG hotel caters to both leisure and business guests. Whether visiting for leisure or work, the Crowne Plaza provides a memorable experience, highlighted by its friendly staff and impressive amenities.