In our review of this Liverpool gem, we found a charming mix of old-world elegance and modern comfort tucked inside a former 19th-century bank. The rooms are spick-and-span, with cozy beds that’ll have you snoozing in no time.
You’ll love the central location, perfect for exploring Liverpool’s top sights on foot.
But it’s not all rosy. Some guests might find the rooms a tad snug, especially if you’re used to sprawling American-style accommodations.
And while the on-site dining is convenient, food options can be limited.
Despite these minor hiccups, this hotel is a great pick for history buffs and culture vultures who want to be in the heart of the action.
If you’re looking for a unique stay with friendly service and don’t mind sacrificing a bit of space, you’ll feel right at home here.
Good To Know
- Heywood House Hotel is a restored historic bank in Liverpool, now operated as a BW Signature Collection hotel offering modern amenities and traditional charm.
- The hotel has an excellent location score of 9.5/10 and an overall rating of 8.4/10 based on over 2,600 reviews.
- Guest amenities include air-conditioned rooms with flat-screen TVs, free WiFi, and a 24-hour front desk, as well as nearby discounted parking.
- Guests praise the hotel’s clean rooms, comfortable beds, and friendly staff, with high ratings for cleanliness, comfort, and value.
- The hotel’s central location provides easy access to Liverpool’s top attractions, including the iconic Albert Dock and Cavern Club, within walking distance.
Hotel Overview
Nestled in the heart of Liverpool, the Heywood House Hotel, part of the BW Signature Collection, boasts an impressive history.
Originally the city’s first bank, this elegant building has been meticulously restored to combine historical charm with modern luxury.
Located at No. 11 Fenwick Street, the hotel enjoys an excellent location score of 9.5/10, according to over 2,697 reviews that rate it 8.4/10 overall.
As part of the BW Signature Collection by Best Western, the Heywood House Hotel offers guests a unique blend of traditional architecture and contemporary amenities, making it an attractive choice for visitors seeking a memorable stay in Liverpool.
Guest Amenities
The Heywood House Hotel offers a range of guest amenities to enhance visitors’ comfort and convenience.
Each room features air conditioning, tea and coffee facilities, a flat-screen TV, and a luxurious private bathroom with complimentary toiletries.
Common areas provide free WiFi, a 24-hour front desk, an elevator, and facilities for disabled guests. Guests can also take advantage of baggage storage and nearby laundry services.
For breakfast, the hotel offers continental and to-go options. Discounted parking is available at the nearby Q Park Liverpool One.
With these thoughtful amenities, the Heywood House Hotel give you a pleasant and hassle-free stay for its guests.
Positive Guest Feedback
Guests consistently praise the Heywood House Hotel for its beautiful property and friendly staff.
Reviews highlight the hotel’s clean rooms, comfortable beds, and excellent location for sightseeing. Visitors appreciate the ability to store their bags after checking out, as well as the historic building’s charming atmosphere combined with modern amenities.
The hotel’s strong overall ratings reflect its performance across key categories, with particularly high scores for staff (9.2/10), cleanliness (8.8/10), and comfort (8.9/10).
While the free WiFi (8.2/10) and value for money (8.5/10) receive slightly lower marks, the Heywood House Hotel consistently delivers a positive guest experience.
Common Guest Ratings
According to the provided information, guests have consistently rated the Heywood House Hotel highly across various categories.
The staff received an impressive 9.2 rating, reflecting the hotel’s commitment to excellent customer service. The facilities, cleanliness, and comfort were also well-received, earning 8.3, 8.8, and 8.9 respectively.
Notably, guests found the hotel to offer good value for money, rating it 8.5 out of 10. The free WiFi was also appreciated, earning an 8.2 rating.
The hotel’s combination of historic charm and modern amenities has resonated positively with guests.
- Staff: 9.2
- Facilities: 8.3
- Cleanliness: 8.8
- Comfort: 8.9
Check-in and Check-out
At Heywood House Hotel, check-in is available from 3:00 PM, and guests must check out by 11:00 AM on the day of departure.
Late check-out can be arranged for an additional fee.
The hotel requires a £50 damage deposit, which is refunded after inspection upon checkout.
Children under the age of 18 aren’t permitted to stay at the hotel, and pets are also not allowed.
The hotel accepts cash and credit card payments.
Payment and Policies
The hotel accepts a range of payment methods, including cash and all major credit cards. A £50 damage deposit is required upon check-in, which is refunded post-inspection. Late check-out is available for a fee. Unfortunately, the hotel doesn’t allow pets.
Key policies include:
- Check-in from 3:00 PM, check-out by 11:00 AM
- Minimum age for check-in is 18 years old
- Children aren’t permitted to stay at the hotel
- Damage deposit of £50 is required, refunded after inspection
Nearby Attractions
The hotel’s prime location allows guests to easily access many of Liverpool’s top attractions.
Just a 10-minute walk away is the iconic Albert Dock, home to museums, galleries, and restaurants.
The hotel is also just a 2-minute walk from St James Street Rail Station and a 15-minute walk to Liverpool Lime Street Station, providing convenient transportation options.
Nearby landmarks include the Liver Building, the legendary Cavern Club, and the Liverpool ONE shopping area.
Guests can also explore the city’s history at the Western Approaches Museum, all within close proximity to the Heywood House Hotel.
Accessibility and Transport
Guests can easily access the Heywood House Hotel via various transportation options. The hotel is located just a 2-minute walk from St James Street Rail Station, providing convenient connections to the wider city.
For those arriving by train, Liverpool Lime Street Station is a 15-minute walk away. The hotel’s central location also makes it well-suited for exploring the city on foot, with key landmarks like the Liver Building and Cavern Club within a 10-15 minute walk.
Plus, public transportation and walking tours are readily available in the immediate area, allowing guests to seamlessly navigate the local attractions.
- 2-minute walk to St James Street Rail Station
- 15-minute walk to Liverpool Lime Street Station
- 10-15 minute walk to Liver Building and Cavern Club
- Public transportation and walking tours readily available
Questions About Staying Here
Does the Hotel Offer Any Special Packages or Promotions?
The hotel does not appear to offer any special packages or promotions based on the provided information. It focuses on providing standard amenities and services to guests.
What Are the On-Site Dining Options at the Hotel?
The hotel does not have any on-site dining options. However, it offers continental and breakfast-to-go options. Guests can also find a variety of restaurants and cafes nearby to enjoy meals during their stay.
Are There Any Fitness or Wellness Facilities Available to Guests?
The hotel does not have any on-site fitness or wellness facilities. However, guests can access nearby gyms and wellness centers by arrangement with the hotel. Discounted rates may be available.
Can the Hotel Arrange Any Local Tours or Activities?
The hotel can arrange local tours and activities for guests. They offer easy access to public transport and walking tours in the area, allowing guests to explore nearby landmarks and attractions.
How Can Guests Contact the Hotel for Any Special Requests or Inquiries?
Guests can contact the hotel’s 24-hour front desk to make special requests or inquiries. The staff is available to assist with any needs and ensure a pleasant stay.
Worth The Stay
The Heywood House Hotel, BW Signature Collection offers an exceptional lodging experience in the heart of Liverpool. Its blend of historic charm and modern luxury, coupled with a prime location near iconic landmarks, makes it an ideal base for exploring the city’s rich cultural heritage. Whether seeking a comfortable respite or a sophisticated haven, this hotel delivers on all fronts, promising to elevate any stay in this vibrant, historic destination.