Hotel Indigo – Chester, an IHG Hotel Review

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In our review, we found this modern hotel near Chester’s heart to be a real gem. The rooms are comfy and well-equipped, and the on-site restaurant, The Forge, dishes up tasty local fare.

You’re just a short stroll from Chester’s historic sights and shops, making it a great base for exploring.

Now, let’s be honest: the hotel can get pricey during peak season, and some rooms facing the street might catch a bit of noise. But don’t let that scare you off!

This place is perfect for folks who want a stylish, convenient spot to rest their heads after a day of sightseeing.

History buffs will love being close to Chester’s Roman walls and medieval buildings. And if you’re a foodie, you’ll appreciate the restaurant’s focus on local ingredients.

It’s also a good pick for business travelers who need a comfortable, well-located hotel with modern amenities.

Good To Know

Hotel Indigo - Chester, an IHG Hotel - Good To Know

  • Hotel Indigo – Chester is an IHG Hotel located close to Chester city center and major attractions, making it an ideal base for exploring the area.
  • The hotel has an overall rating of 9.0/10 from over 2,800 guest reviews, with high praise for its location, design, service, and breakfast.
  • The on-site restaurant, The Forge, offers diverse culinary options featuring locally sourced, seasonal ingredients, catering to various tastes and preferences.
  • Rooms are equipped with modern amenities, including flat-screen TVs, desks, and refrigerators, and accessibility features are available for disabled guests.
  • Hotel facilities and services include a 24-hour front desk, complimentary mini bar access, high-speed WiFi, and nearby public parking for a daily fee.

Location and Accessibility

Hotel Indigo - Chester, an IHG Hotel - Location and Accessibility

The Hotel Indigo – Chester enjoys an excellent location, rated 9.2/10 by guests.

It’s conveniently situated near Chester’s city center, allowing easy access to top attractions like the Chester Racecourse, Chester Cathedral, Guildhall, and Grosvenor Museum.

The nearest airport, Liverpool John Lennon Airport, is just 24 miles away, making it a practical choice for travelers.

The hotel’s strategic positioning provides guests with the perfect base to explore the historic city of Chester and its surrounding areas.

With its prime location and strong accessibility, the Hotel Indigo – Chester offers guests a hassle-free and convenient stay.

Guest Reviews and Ratings

Hotel Indigo - Chester, an IHG Hotel - Guest Reviews and Ratings

Guests have overwhelmingly praised the Hotel Indigo – Chester, awarding it an impressive overall rating of 9.0/10 based on 2,831 reviews.

The hotel received particularly high scores for its staff (9.4) and cleanliness (9.3). Facilities and comfort also scored highly at 9.1 and 9.3, respectively.

Value for money and free WiFi received slightly lower but still solid ratings of 8.6 and 8.7.

Positive feedback emphasized the hotel’s convenient location, modern design, quality service, and excellent breakfast offerings.

Dining and Culinary Experiences

Hotel Indigo - Chester, an IHG Hotel - Dining and Culinary Experiences

The Hotel Indigo – Chester’s on-site restaurant, The Forge, offers guests a diverse culinary experience throughout the day.

Serving breakfast, brunch, lunch, dinner, and cocktails, the menu features a range of locally sourced, seasonal ingredients. Guests can start their day with a hearty breakfast, followed by a leisurely brunch or lunch.

In the evenings, The Forge transforms into a cozy dining destination, where visitors can enjoy an array of classic and innovative dishes, complemented by a carefully curated selection of beverages.

Whether guests are seeking a quick bite or a leisurely meal, The Forge provides a delightful dining experience, catering to a variety of tastes and preferences.

Room Types and Amenities

Hotel Indigo - Chester, an IHG Hotel - Room Types and Amenities

Rooms at the Hotel Indigo – Chester cater to a variety of guest needs and preferences. Offering standard rooms, king rooms, twin rooms, and deluxe and premium options with balconies, the hotel accommodates solo travelers, couples, and families.

All rooms feature flat-screen TVs, desks, refrigerators, tea/coffee makers, and hairdryers. Private bathrooms are standard across room types. The hotel also provides accessibility features, catering to guests with disabilities.

Whether you’re looking for a comfortable base to explore Chester or a relaxing getaway, the hotel’s diverse range of rooms ensures there’s an option to suit your requirements.

Hotel Facilities and Services

Hotel Indigo - Chester, an IHG Hotel - Hotel Facilities and Services

The Hotel Indigo – Chester offers an array of facilities and services to enhance guests’ experiences.

The on-site restaurant, The Forge, serves breakfast, brunch, lunch, dinner, and cocktails, catering to diverse dining preferences. Guests can enjoy complimentary access to the mini bar, ensuring a refreshing stay.

The hotel features a 24-hour front desk, concierge service, and non-smoking rooms, providing convenience and comfort. Accessibility amenities, including disabled access, cater to the needs of all guests.

Complimentary high-speed WiFi is available throughout the property, keeping visitors connected. Public parking is accessible nearby for a daily fee of £20.

These comprehensive facilities and services contribute to the overall exceptional experience at the Hotel Indigo – Chester.

Nearby Attractions and Landmarks

The Hotel Indigo – Chester’s prime location offers guests convenient access to a wealth of iconic Chester attractions and landmarks. Just steps away is the Chester Racecourse, a renowned historic venue that hosts thrilling horse racing events. The magnificent Chester Cathedral, a medieval masterpiece, and the Guildhall, an impressive civic building, are both within walking distance. The Grosvenor Museum, renowned for its Roman and medieval collections, is also nearby. Guests can easily explore Chester’s charming city center, filled with distinctive Tudor-style architecture, quaint shops, and lively dining options.

AttractionDistanceDuration
Chester Racecourse0.1 miles2 minutes
Chester Cathedral0.3 miles5 minutes
Guildhall0.4 miles7 minutes
Grosvenor Museum0.6 miles12 minutes

Policies and Check-in/Check-out

Guests can conveniently check in to Hotel Indigo – Chester starting from 3:00 PM, while check-out time is set at 11:00 AM.

Children of all ages are welcome, though charges apply for those 18 and above. The hotel doesn’t accept cash, but various credit cards are accepted.

Cancellation and prepayment policies vary by accommodation type. For group bookings of more than 6 rooms, different policies and fees may apply.

Pets aren’t allowed on the premises. The hotel’s policies aim to provide a seamless and comfortable stay for all guests.

Getting to Hotel Indigo – Chester

Hotel Indigo - Chester, an IHG Hotel - Getting to Hotel Indigo - Chester

Convenient access to Hotel Indigo – Chester makes it simple for travelers to reach the property.

The hotel has an excellent location, just a short distance from the city center and major attractions. Getting to the hotel is a breeze:

  • The hotel is situated just 1 mile from Chester city center, an easy 15-minute walk or 5-minute drive.
  • For those arriving by car, there’s public parking available nearby for £20 per day.
  • The nearest airport is Liverpool John Lennon Airport, located 24 miles from the hotel, with convenient shuttle services available.
  • Chester Train Station is just 1 mile away, providing connections to various destinations across the UK.
  • The hotel’s central location makes it easily accessible by public transportation, including buses and taxis.

Questions About Staying Here

Can I Store My Luggage Before Check-In or After Check-Out?

Guests can store their luggage before check-in and after check-out at the hotel’s 24-hour front desk. The hotel offers a luggage storage service to allow guests to explore the area without having to carry their belongings.

Is There a Fitness Center or Gym On-Site?

No, the hotel does not have an on-site fitness center or gym. However, guests can find gyms and fitness centers nearby that may offer access or day passes for Hotel Indigo – Chester guests.

Does the Hotel Offer Any Discounts or Packages for Extended Stays?

The hotel doesn’t explicitly mention any discounts or packages for extended stays. However, guests are advised to check with the hotel directly as policies may vary or change. Extended stay rates and offers can sometimes be negotiated.

Can I Request Early Check-In or Late Check-Out?

The hotel generally allows early check-in or late check-out requests, subject to availability. Guests can inquire about these options when making their reservation or by contacting the hotel directly. Additional fees may apply for early check-in or late check-out.

What Is the Hotel’s Policy on Smoking and Non-Smoking Rooms?

Hotel Indigo – Chester has a non-smoking policy throughout the property. Guests cannot smoke in any of the rooms or public areas. However, guests can request a room with a balcony to smoke outdoors if needed.

Worth The Stay

Hotel Indigo – Chester provides a modern and sophisticated retreat in the heart of this historic city. Guests enjoy easy access to top attractions, exceptional dining, and a range of well-appointed accommodations. With its contemporary design, impeccable service, and convenient amenities, this IHG hotel offers an exceptional stay for both leisure and business travelers seeking a comfortable and stylish urban sanctuary.