In our review of this hotel near Royal Tunbridge Wells, we found a solid 3-star option for travelers looking to explore Kent’s countryside.
The rooms offer the basics you’d expect: comfy beds, TVs, and private bathrooms. While the hotel provides free Wi-Fi and parking, some guests might find the 3 PM check-in a bit late for their liking.
The on-site restaurant could use a bit more local flair, but it’s convenient for a quick bite.
This place is a good fit for families and business folks who want a no-frills base for exploring the area. History buffs and nature lovers will appreciate the nearby sights and countryside.
If you’re looking for luxury or a bustling city vibe, you might want to look elsewhere. But for a comfortable, well-located stay that won’t break the bank, this hotel does the trick.
Good To Know
- 3-star hotel located in Pembury, near Royal Tunbridge Wells, with an overall rating of 7.2 out of 10 based on 1,452 reviews.
- Offers amenities like free Wi-Fi, private parking, on-site restaurant, bar, and facilities for disabled guests.
- Rooms equipped with flat-screen TVs, private bathrooms, electric kettles, and comfortable seating areas.
- Allows children of all ages and pets with additional fees; check-in at 3:00 PM and check-out by 11:00 AM.
- Situated close to popular attractions like Ightham Mote, Hever Castle, and Brands Hatch racing circuit.
Hotel Overview
The Mercure Tunbridge Wells Hotel is a 3-star accommodation located in Pembury, just outside the historic town of Royal Tunbridge Wells.
The hotel has an overall rating of 7.2 out of 10 based on 1,452 reviews. Guests have praised the staff, with a rating of 8.3, and the location, with a rating of 8.0.
Other categories, such as facilities, cleanliness, and comfort, received ratings between 7.2 and 7.9.
The hotel offers free Wi-Fi, private parking, and a range of amenities, including a restaurant, bar, and facilities for disabled guests.
Popular Amenities
Among the popular amenities offered at the Mercure Tunbridge Wells Hotel are private parking and free Wi-Fi.
The hotel also features family rooms, a restaurant serving European cuisine, and facilities for disabled guests.
Guests can enjoy:
- The on-site restaurant, The Mallows, which offers vegetarian, vegan, and gluten-free options for breakfast and dinner.
- A very good breakfast selection, including a full English/Irish and buffet options.
- Room service and a bar for added convenience and comfort.
The hotel caters to the needs of various travelers, providing a comfortable and well-equipped stay.
Room Features
Rooms at the Mercure Tunbridge Wells Hotel feature flat-screen TVs, private bathrooms, and electric kettles.
Guests can expect a wardrobe and a work desk in each room. The private bathrooms come equipped with necessary amenities.
Rooms also have a comfortable seating area for relaxation.
All accommodations provide a cozy and functional setup, catering to the needs of both leisure and business travelers.
The room features ensure a pleasant and convenient stay, allowing them to feel at home during their time at the Mercure Tunbridge Wells Hotel.
Guest Policies
Check-in at the Mercure Tunbridge Wells Hotel starts from 3:00 PM, and guests must check out by 11:00 AM.
The hotel welcomes children of all ages, and extra beds or cribs are available upon request for those under 12 years old free of charge.
Pets are allowed but incur additional fees.
The minimum age for check-in is 18, and guests must provide a credit card at check-in, as cash isn’t accepted.
- Children of all ages welcome
- Extra bed/crib available upon request (0-12 years free)
- Pets allowed with charges
Dining Options
The Mercure Tunbridge Wells Hotel features an on-site restaurant, The Mallows Restaurant, which serves both breakfast and dinner.
The restaurant offers a variety of European cuisine, and it caters to different dietary needs, providing vegetarian, vegan, and gluten-free options.
For breakfast, guests can enjoy a continental spread, including pastries, cereals, fruits, and juices.
The hotel’s dining options provide a convenient and satisfying dining experience for guests during their stay.
Plus, the hotel’s bar is available for guests who prefer a more casual dining or drinking experience.
Nearby Attractions
The Mercure Tunbridge Wells Hotel’s convenient location allows guests to easily explore a variety of nearby attractions.
Located just 13 miles from the historic Ightham Mote and 15 miles from the magnificent Hever Castle, the hotel provides an ideal base for sightseeing.
Motorsports enthusiasts can venture 20 miles to the renowned Brands Hatch racing circuit.
For those seeking international travel, the hotel is situated 36 miles from London Gatwick Airport, making it a practical choice for those arriving or departing by air.
The hotel’s location has been praised by couples, who rated it 8.0 out of 10 for two-person trips.
- Ightham Mote (13 miles)
- Hever Castle (15 miles)
- Brands Hatch (20 miles)
General Services
Beyond the hotel’s convenient location, Mercure Tunbridge Wells Hotel offers a range of general services to enhance guests’ experiences.
The 24-hour front desk is available for any inquiries or assistance needed throughout the day. Daily housekeeping ensures guest rooms are well-maintained, while laundry services are provided for an additional charge.
For business travelers, the hotel features meeting facilities that can be booked for an extra fee. Ensuring safety and security, the property is equipped with CCTV, smoke alarms, key card access, and 24-hour security.
Guests with accessibility needs will appreciate the facilities for disabled guests and the availability of ground-floor rooms.
Accessibility
Mercure Tunbridge Wells Hotel caters to guests with accessibility needs, offering facilities for disabled individuals.
The hotel features:
- Key card access for secure entry throughout the property
- An entire unit on the ground floor for ease of mobility
- Designated parking spaces and ramps for wheelchair users
The hotel is committed to providing a comfortable and accessible experience for all guests.
Visitors with disabilities can rest assured that their needs will be accommodated, allowing them to fully enjoy their stay at the Mercure Tunbridge Wells Hotel.
Questions About Staying Here
What Is the Hotel’s Cancellation and Refund Policy?
The hotel’s cancellation and refund policy states that guests must cancel at least 2 days prior to arrival to receive a full refund. Cancellations within 48 hours are non-refundable.
Are There Any Discounts or Deals Available for Extended Stays?
The hotel offers discounts for extended stays, but the specific details aren’t provided. Guests should check with the hotel directly to inquire about any available deals or packages for longer visits.
Can Guests Request Early Check-In or Late Check-Out?
Guests can request early check-in or late check-out, subject to availability. The hotel’s standard check-in time is 3:00 PM, and check-out is 11:00 AM. Additional fees may apply for early/late access.
Does the Hotel Have a Fitness Center or Gym On-Site?
The hotel does not have a fitness center or gym on-site. The amenities provided focus more on dining options, parking, and accessibility for guests with disabilities.
Are There Any Conference or Event Facilities Available for Business Travelers?
The hotel offers meeting facilities that can be booked for an additional charge, catering to the needs of business travelers. However, it doesn’t appear to have dedicated conference or event spaces on-site based on the information provided.
Worth The Stay
The Mercure Tunbridge Wells Hotel offers a comfortable and convenient stay for travelers exploring the charming town of Tunbridge Wells. With its range of modern amenities, on-site dining, and accessible facilities, the hotel provides a welcoming experience. Whether you’re seeking leisure or business, the Mercure Tunbridge Wells Hotel is an ideal base to enjoy the Kentish countryside and nearby historic attractions.