In our review of this centrally located Exeter hotel, we found a lot to like. It’s a quick stroll to the heart of town and the train station, making it a handy base for exploring.
The rooms range from basic to fancy, and there’s a pool, gym, and spa to help you unwind after a day of sightseeing. The restaurant dishes up seasonal grub with options for different diets, and the bar’s a nice spot for a nightcap.
On the downside, some guests might find the decor a bit dated, and the prices can be steep during peak season.
That said, families will appreciate the connecting rooms and kid-friendly touches, while wellness buffs will enjoy the health facilities.
This hotel is a solid choice for travelers who want a comfortable, well-located spot with plenty of amenities. It’s especially good for families, business travelers, or anyone looking to mix sightseeing with some relaxation time.
Good To Know
- Centrally located 5-minute walk from Exeter city centre, with easy access to the train station and historic cathedral.
- Offers a range of accommodation options, including Classic Rooms, Privilege Rooms, and Family Rooms with amenities like Freeview TV and spa access.
- On-site dining options include The Gate House restaurant with locally-sourced ingredients and the Terrace Lounge Bar for casual drinks and light bites.
- Recreational facilities include an indoor swimming pool, fitness center, sauna, and whirlpool spa, catering to guests’ wellness needs.
- Highly rated by guests for its friendly staff, cleanliness, and central location, with additional family-friendly features such as a children’s menu.
Convenient Location and Accessibility
The Mercure Exeter Southgate Hotel boasts an excellent location, situated just a 5-minute walk from the city centre‘s shops and restaurants.
With its proximity to Exeter Central Rail Station, just a 10-minute walk away, the hotel is easily accessible for both leisure and business travelers.
Guests can enjoy stunning views of the historic old cathedral from the hotel.
The convenient location allows visitors to explore the city’s rich history and vibrant culture with ease.
Whether you’re here for a weekend getaway or a business trip, the Mercure Exeter Southgate Hotel’s prime position makes it an ideal choice.
Accommodation Options and Room Amenities
Mercure Exeter Southgate Hotel offers a variety of accommodation options to suit the needs of different guests.
The hotel features several room types, including:
Classic Rooms: These comfortable rooms come equipped with Freeview TV and tea/coffee making facilities.
Privilege Rooms: Offering additional perks like bathrobes and mineral water, these rooms provide a more luxurious experience.
Family Rooms: Designed with families in mind, these rooms feature interconnecting options and child-friendly amenities.
All rooms boast modern decor and ensure a pleasant stay.
Guests can also enjoy access to the hotel’s indoor swimming pool, fitness center, sauna, and whirlpool spa.
Dining and Refreshment Choices
Guests at the Mercure Exeter Southgate Hotel can indulge in a variety of dining and refreshment options on-site. The hotel’s restaurant, The Gate House, offers a seasonal menu featuring locally-sourced ingredients. Guests can also enjoy casual drinks and light bites at the Terrace lounge bar.
| Dining Options | Refreshment Choices | Dietary Accommodations |
|---|---|---|
| The Gate House Restaurant | Terrace Lounge Bar | Vegetarian, Vegan, Gluten-free |
| Seasonal, locally-sourced menu | Relaxed atmosphere | Customized to guest needs |
| Table service | Cocktails, wines, beers | Served in restaurant and bar |
Whether looking for a full-service meal or a casual drink, guests can find a variety of dining and refreshment choices at the Mercure Exeter Southgate Hotel.
Recreational Facilities and Wellness
At the hotel, visitors can take advantage of the recreational facilities and wellness offerings.
The hotel has an indoor swimming pool, perfect for a refreshing dip. Fitness enthusiasts can work out at the on-site fitness centre, equipped with modern equipment.
Plus, guests can relax in the sauna or unwind in the whirlpool spa, both of which are available for an additional charge.
The hotel’s wellness facilities include:
- Indoor swimming pool
- Fitness centre with modern equipment
- Sauna and whirlpool spa (additional charge)
These amenities allow guests to maintain their wellness routines or indulge in some well-deserved relaxation during their stay.
Guest Reviews and Ratings
Consistently, guests have praised the Mercure Exeter Southgate Hotel’s friendly staff, with an average rating of 8.5 out of 10.
The hotel’s facilities, including the indoor swimming pool, fitness centre, sauna, and whirlpool spa, have also received high marks, earning an 8.1 rating.
Cleanliness and comfort are other standout features, scoring 8.3 and 8.4, respectively, from reviewers.
The hotel’s central location, just a 5-minute walk from the city centre, is another major draw for guests.
With a range of breakfast options, pet-friendly policies, and child-friendly amenities, the Mercure Exeter Southgate Hotel caters to diverse travellers, delivering a well-rounded guest experience.
Family-Friendly Offerings
Catering to families, the Mercure Exeter Southgate Hotel offers a range of child-friendly amenities. The hotel welcomes children of all ages, with minors under 18 required to be accompanied by an adult.
Families can enjoy:
- Interconnecting rooms, providing extra space and privacy.
- A children’s menu at the on-site restaurant, The Gate House, catering to diverse dietary needs.
- Complimentary access to the fitness suite and spa facilities, including a swimming pool and whirlpool spa, for up to two children under 16 per adult.
With its family-focused approach, the Mercure Exeter Southgate Hotel ensures a comfortable and enjoyable stay of all ages.
Check-in and Policies
Upon arrival, guests can check in from 14:00 at the Mercure Exeter Southgate Hotel. Children of all ages are welcome, but those 12 and above are charged as adults. Minors under 18 must be accompanied by an adult. Cancellation and prepayment policies vary by accommodation type, so guests should review the details during booking. The credit card used to make the reservation must be presented upon arrival.
| Check-in | Check-out |
|---|---|
| From 14:00 | Until 12:00 |
| Children |
|---|
| All ages welcome |
| 12+ charged as adults |
| Minors under 18 must be accompanied by an adult |
Health and Safety Protocols
Along With the hotel’s convenient location and guest-friendly amenities, the Mercure Exeter Southgate Hotel prioritizes the health and safety of its visitors.
Guests can enjoy complimentary access to the fitness suite, though spa use requires a £10 charge per person, including up to 2 children under 16. Plus, age restrictions apply for the sauna and whirlpool.
To ensure the well-being of all guests, the hotel has implemented enhanced cleaning and safety protocols, and CCTV monitoring is in place in common areas for security purposes.
- Complimentary access to fitness suite, £10 charge for spa use
- Age restrictions for sauna and whirlpool
- Enhanced cleaning, safety protocols, and CCTV monitoring
Questions About Staying Here
Is There a Charge for Using the Hotel’s Parking Facilities?
There is a charge of £15 per day for using the hotel’s parking facilities. This fee applies to guests who wish to park their vehicles while staying at the hotel.
Are There Any Discounts or Special Offers Available for Booking Directly?
According to the information provided, the hotel offers parking at a charge of £15 per day. There is no mention of any discounts or special offers for booking directly, so it’s likely standard rates apply.
Can the Hotel Assist With Arranging Local Activities or Transportation?
The hotel can assist guests in arranging local activities and transportation. They offer recommendations and can help book tickets or arrange private transfers for an additional fee. Their knowledgeable staff is available to provide personalized assistance.
What Are the Check-In and Check-Out Times for Early Arrivals or Late Departures?
The hotel allows early check-in from 12pm and late check-out until 2pm, subject to availability. Additional fees may apply for these services. Guests should contact the hotel in advance to request early arrival or late departure.
Are There Any Additional Fees or Charges for Pets or Extra Guests?
The hotel charges additional fees for pets, and children 12 and over are considered adults and will be charged the adult room rate. Early check-in or late check-out may incur extra fees as well.
Worth The Stay
The Mercure Exeter Southgate Hotel offers a convenient and well-equipped base for exploring Exeter. Boasting an excellent city centre location, quality amenities, and friendly service, it caters to the needs of both leisure and business travellers. Whether guests are looking to relax, stay active, or simply enjoy a comfortable night’s sleep, this modern hotel provides everything needed for an enjoyable stay in the historic city.